Delhivery — Goods are return from the delhivery hub without information/ call from dharmanagar

Address:

dharmanagar

Dear Sir /Mam
I am from dharmanagar, and i booked a goods from kolkata to dharmanagar . order no[protected].. tracking id no[protected].
sir today i track the goods location i saw that it was in transit return. i asked your manager that why he return the goods without inform me, manager reply he is not bound to call for every parcel.
so i think this is not the right way to deal with your customer ...
whatever i need my goods back . its a request dont harassment your customer like this way ... we already paid advanced for every percel . also attached my docket .