Delhivery — I have received wrong item, different from what I ordered

Address:Kundali Sonipat Haryana

My complaint ID is - #RT86604012
I am taking continuously following up with company ajio for returning my product but delhivery boy( Rohit Chauhan) is denying to pick the product from last 20 days. They have cancelled my pick up and return request but i have again generated the return request.
I am totally frustrated by this, ajio customer care giving me assurance again and again to wait and they are saying your product will be picked very soon, but twenty days passed nothing happened till the date. I have shared the wrong product pictures and bar codes with customer care.
Each time when i recieve the message from ajio and delhivery that your item will be picked today, but delhivery don't come to pick the product rather he falsely report that he tried attempt. Each time when I try to reach them, they deny to pick the product and tells me that his senior persons from office has asked him to not pick the product.
I have also tried to call senior person (Manoj Yadav) of delhivery many time but they don't pick my call.
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