Delhivery — I'm complaining about delayed delivery

Address:

741121

I have tracked my order and it was supposed to get delivered on 9th October. However, today is 11th and it's still not out for delivery. Its an emergency. I have a very urgent work to do with the product. Please try and understand. I tried to contact the customer support the other day, they don't even reply to mails. I need this today due to severe urgency. If this continues, this would be the last time to work with Delhivery. At least provide 24*7 customer support or try not to delay your duty.