Delhivery — Im complaining about the my order not being delivered in my address

Address:

Itangar, Arunachal Pradesh 791111

Lately, my orders are not being delivered to my address by delhivery Itanagar, Arunachal Pradesh (791111). And i don’t know the reason why. Last time my mom herself had to go to the delhivery hub and pick up the package from there. If we have to pick our packages ourself from the office then what’s the point of even stating that ‘delhivery delivers your package at the comfort your doorsteps’. It’s all ###. Before they used to deliver it to my address but these past days they haven’t been doing that and it’s getting really annoying. I even didn’t get any updates from delhivery about my recent package, so i decided to track it and i saw that the the package has already reached here but I didn’t get any text or mail about that. I don’t even know if they will deliver it to my address or i have to go to the office again to pick up from there 🙄. Very poor service.