Delhivery — Item not delivered, foul play

Hi, I have ordered an item from India mart and the seller has sent the item late via Delhivery courier and on top of that the Delivery been holding my shipment for the past 5days and there is false information updated in the tracking updates, that consignee is not reachable, or rescheduling based on consignee input.

The truth is that no one reached me till now and they simply updating the staus as if I requested them to reschedule.