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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Aug 18, 2026
Complaints 3876
Resolved
525
Unresolved
3351
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 10

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R
ranjeetjakhad
from Gurgaon, Haryana
Aug 31, 2021
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Fake status and delivery

Address: Gurugram

Hi team
We just want to inform you that as we didn't receive any RTO packets from delhivary courier after check the our order status we got its hold by N.I.T faridabad Branch so we contact with Mr. Avneesh as he is manager there .reply us they will did't arrange RTO orders and MARK it RTO delivered and inform to our delhivary team/Seniors its reason ( is seller want open delivery ) without given you ..by ...after one day i got my...
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S
Sweta2710
Aug 25, 2021
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Resolved

My Package is in transit status and not delivered on estimated date

My office desktop is in Delhivery facility Noida from yesterday.It should deliver today by evening as showing in tracker but it is still in Delhivery facility Noida and showing estimated delivery is on 25 August 2021 by evening.

But status is still in transit. This is urgent package to be delivered in TCS, Noida.

Attaching screenshot for reference....
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B
Brown Man
Aug 16, 2021
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Shipment kept on hold

Address: Gurgaon

My shipment has been kept on hold for no reason. It is not moving from 13 August. Please get it delivered as soon aa possible. Order no. is[protected]...
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K
krishnatinku
Aug 16, 2021
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Courier is stuck at Bilaspur-HR Delhivery Centre from 11 August 12:15 am

My courier tracking ID is[protected] and Mobile number-[protected].
Pick up agent number is [protected]. My GADGETWOOD package is stuck there at Bilaspur-HR Delhivery Centre for 5 days.
This has become habit of Bilaspur-HR.
Whenever courier is sent, it is stopped for long time at Bilaspur-HR Delhivery Centre.
Please take appropriate action....
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11 other people found this review helpful
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A
Anantha Hyma Sunkara
from Hyderabad, Telangana
Aug 13, 2021
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No customer support

By mistake gave one mobile number wrong on the Package, but i have mentioned 2 number they dnt Even try send to to the other number or check any valid proof of mentioned person or address, i directly dnt buy from the merchant how can i contact, Basic common sense if someone buys from third party how can u contact them.I have lost money and business because of this stupid services
After 1 week o[censored]sless conversations no support only...
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1
1L2O3H4I5T6H7
Aug 12, 2021
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Resolved

Not picking up the return product

On the 9th of August, I placed a return request on Ajio and the pickup was assigned to Delhivery. For the following 3 days, I received a message daily that your order will be picked up, but neither of them called nor picked my order. I've called them instead, the delivery guy told that he didn't receive any of my details regarding the return. This is a pathetic service, there isn't even a customer care number for delhivery nor do they respond...
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S
shoaib116
Aug 6, 2021
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Laptop completely broken in transit

Address: Kolkata

One of the most pathetic and ridiculous logistic company ever. I would advise people to avoid sending courier through Dehlivery as much as possible.

I had couriered a laptop from Kolkata to Gurgaon on 14th July and in transit they broke the laptop in pieces. After 10 days of follow up they said they won't pay me anything for the damage. They destroyed my laptop worth 40k and return they denied giving me even a rupee. It is...
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A
amalcz
Aug 5, 2021
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Resolved

Executive unable to reach you

My product reached my nearest facility.it is showing excecutive unable to reach for past 2 days.they dont even calling me....
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A
Anmolpatel2112
Aug 2, 2021
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Lost parcel and didn't get refunded 1000

I booked a parcel on 31/07/2021 on delhivery website which i had to send it to Sriganganagar, Rajasthan to my aunt's home from Bihar Sharif, Bihar. On 02/08/2021 the courier guy came to pick up the order at 9:30am, i gave him the courier.
After 3 hour he called me and told me that he had lost the parcel. I was astonished to know that but couldnt do anything.
He said he that the company will give me only 100 rs as i had entered...
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S
[email protected]
Jul 29, 2021
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Credit Card Not Delivered - AWB - 2858838272510

I was supposed to receive a Credit Card from RBL Bank via Delhivery courier and I got a message saying that the has been delivered on 24th July 2021 around 06:50 PM. However, I have not received any Credit Card from Delhivery and I have raised multiple complaints on the same but there is no response from Delhivery yet.

The strange part is that I haven't got any call from the Delhivery agent to ask for the Delivery Code to...
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R
Rifanizam Khan
Jul 5, 2021
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I want to change pincode in address which was wrong enter by delivery service man

Address: Moh.Manuzai Hindustan Marriage lawn, pincode-242001 ,city- Shahjahapur

My tracking id is[protected].I want to change pincode in addres in this parcel.Due to delhivery service man mistake 1 digit in pincode entered is wrong.
Correct address is Moh.Manuzai Hindustan Marriage lawn, pincode-242001, city- Shahjahapur. Please change it as soon as possible. Because it is in transit state.

Sender contact no [protected]...
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Ã
Úhøk Kümãř
Jul 2, 2021
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Heloo sir Help plz.. 7006432797 Double payment this order Awb 14908456455100 please.... Refund my Payment plz... Check status

Address: Chenani, Ward no 3 anthal chock

Heloo sir
Help plz.. [protected]
Dubal payment this order
Awb [protected] plz... Refend my
Payment plz... ✅Check status...
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2 other people found this review helpful
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S
shiva sainath
Jun 28, 2021
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Product missing in audit

Sir it was saying my package is missing in audit I ordered it on 23rd June and up to now there is no action from your side still it is strucked in Noida.. please help my parcel comes to me..my tracking id is[protected]...
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7 other people found this review helpful
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I
iamPratikD
Jun 15, 2021
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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Address: Hinganghat

Delhivery Tracking ID:[protected]
Realme Ticket No: RLM[protected] .

I sent a parcel from delhivery courier service to Haryana on May 4th, 2021.
today it came for 41 days but still could not reach my parcel at the given address.

Till yesterday whenever I track Delhivery courier using AWB number, then every day the delivery date is increasing. I don't know why my courier is stuck in BIlaspur-HR...
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151 other people found this review helpful
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P
Prasanth NG
Jun 12, 2021
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Delivery person asking for extra money

I have ordered through Amazon and got delivered the item today. The delivery person was asking for extra money as delivery charge which is not mentioned anywhere. When I questioned him, he said it is customer choice to give as tips. This way these people are cheating us....
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S
Shah.s
from Quthbullapur, Telangana
Mar 5, 2021
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Damaged my shipment

Address: Hyderabad

I booked two shipments using shiprocket service to send the boxes to Tamil Nadu. The courier used was Delhivery.

The boxes are from ikea which are the strongest boxes used for packing. The product cost of the shelf sent is Rs 9290.

After receiving the product from ikea I packed it again with clean wrap and placed several fragile stickers.

Please see below pictures and video. Attached picture...
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P
Purva Pruthi
Feb 19, 2021
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Resolved

Product delivered to wrong address and is lost

Hi,
One of my orders with tracking ID [protected] was delivered to the wrong address and is lost now. The shipping address is completely different from the address on the tracking page as can be seen in the screenshots. The vendor also tried to place a return order for the package, still no success. This is very frustrating. Delhivery tracking page even shows call was placed to the consignee and no call was received by me. It was...
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3 other people found this review helpful
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R
rahman6503
Feb 16, 2021
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Resolved

Product Not Received/ Stolen by their Team

Address: 12/63, Kanavilai Street,, Manavalakurichi Post,

I have recently Ordered Natural Honey from Natural Shadows on 03-Feb-2021, They shipped my material on 04-Feb-2021, I checked the status, it says that the materials is delivered to Consignee (Attached Screenshot) But material we didn't received.

Like this fraud activity our neighbours also experience a lot of times.

I need justice for this act from Delhivery Courier Service,

please if know how...
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1 other people found this review helpful
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A
Arbaaz Mirkar
Feb 11, 2021
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My parcel not delivery and show delivered.

Address: Aarathi quba near bharat petroleum, Quba complex

My parcel is not delivered and after delivered but parcel not delivered.
And direct delivery courier by without informing my parcel send to returned
Please return my refund.

Dear ARBAAZ, your boodmo shipment[protected] is delivered by Delhivery
Please rate your delivery experience https://boodmo.clickpost.in/?waybill=[protected]...
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Abhaykrishnatr
Jan 28, 2021
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Resolved

Delivery assistant related

Address: Mananthavadi

Hi this is to say the experience of getting a product from your assistance
Today I had a call from the delhivery agent regarding the product from Flipkart is ready for delivery and said that it is not possible to deliver at door step and asked me to come 1 km away from the respective address .
I refused him as I was busy with my online classes
I contacted flipkart team and they replied not to collect as the product...
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