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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Oct 9, 2026
Complaints 3883
Resolved
526
Unresolved
3357
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 10

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A
atishjain27
from KOTTAYAM, Kerala
Oct 12, 2021
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Consignment not yet delivered even after 18 days

On 24.9.21, I had booked a courier through Shiprocket., to Kolkata 700039. I had to choose Delhivery courier for availing the service, as there was no other option shown in website of Shiprocket.
My AWB number is [protected] dt 24.9.21.
On 1.10.21 this consignment reached Dhankuni-hub of DELHIVERY (outskirts of Kolkata).
After that, till 8.10.21, it was still lying there. I had been complaining to customer care number...
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N
NayalNeha
from Palghar, Maharashtra
Oct 11, 2021
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Fraud Parcel Received from Delhivery with no mention of seller information

Address: Delhivery , Shop No 25, Vasai East, Palghar - 401208, Vasant Nagri

Hi Sir,

This is to bring to you kind attention that, I received a fraud parcel, from delhivery courier service on 11th October 2021

The delivery address and name was given as mine.
The parcel was with cash on delivery so I made the payment of Rs 945 using Google Pay.

I have no information about the sellers address or contact details.

Please guide what needs to be done at...
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R
Rockbuzz
from Kolkata, West Bengal
Oct 8, 2021
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Huge delay in service in kolkata

Address: Kolkata

The issue is now scary in Kolkata.Delhivery is picking up the orders but all the orders are stuck in Dankuni hub for 5-20 days.Every day the status shows dispatched from Dankuni hub and then end of the day it is updated as reached Dankuni hub.We are literally getting abused by the customers as the products are not getting delivered after so many days!! If you dont have logistics to handle durgapuja rush here you could stop processing the...
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9 other people found this review helpful
9 found this helpful
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K
Kriti0511
from Kolkata, West Bengal
Oct 7, 2021
Resolved
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Resolved

Fraud/ scam run by delhivery courier

Address: Kolkata

I am facing harrasment from delhivery courier on daily basis. Few days back I order a COD parcel which was supposed to be delivered by delhivery courier company. The courier boy came delivered the parcel and collected cash. When I opened the parcel it had torn and dirty cloth pieces and not what I ordered. To my surprise after an hour another courier guy came from the same courier company and asked for same COD amount and was carrying the...
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32 other people found this review helpful
32 found this helpful
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V
Vaishnavi Krishnakumar
from Dindigul, Tamil Nadu
Oct 5, 2021
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Consignment not dispatched to delivery for more than 20 days

I have placed order for shirt for my husband and it was dispatched and reached stil coimbatore courier office. When we asked about delay in courier office, we were informed that seller side has pay due.

But seller have informed that they dont have due pending so we can get our consignment from courier office. when we approach again, they informed the same reply.

For client and courier internal clash, why they...
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S
SANA KALIM
Sep 28, 2021
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Resolved

Money deducted but no message received

Money got deducted from my account twice, but I did not receive any message from Delhivery. There's no customer service number to call or complain. They don't reply soon on the email. Their website is poor. Two times, I tried booking a pickup, money got deducted but no message received. 174+174 twice amount deducted. Either arrange a pickup or refund my money as soon as possible....
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R
ranjeetjakhad
from Gurgaon, Haryana
Aug 31, 2021
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Fake status and delivery

Address: Gurugram

Hi team
We just want to inform you that as we didn't receive any RTO packets from delhivary courier after check the our order status we got its hold by N.I.T faridabad Branch so we contact with Mr. Avneesh as he is manager there .reply us they will did't arrange RTO orders and MARK it RTO delivered and inform to our delhivary team/Seniors its reason ( is seller want open delivery ) without given you ..by ...after one day i got my...
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S
Sweta2710
Aug 25, 2021
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Resolved

My Package is in transit status and not delivered on estimated date

My office desktop is in Delhivery facility Noida from yesterday.It should deliver today by evening as showing in tracker but it is still in Delhivery facility Noida and showing estimated delivery is on 25 August 2021 by evening.

But status is still in transit. This is urgent package to be delivered in TCS, Noida.

Attaching screenshot for reference....
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9 other people found this review helpful
9 found this helpful
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B
Brown Man
Aug 16, 2021
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Shipment kept on hold

Address: Gurgaon

My shipment has been kept on hold for no reason. It is not moving from 13 August. Please get it delivered as soon aa possible. Order no. is[protected]...
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K
krishnatinku
Aug 16, 2021
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Courier is stuck at Bilaspur-HR Delhivery Centre from 11 August 12:15 am

My courier tracking ID is[protected] and Mobile number-[protected].
Pick up agent number is [protected]. My GADGETWOOD package is stuck there at Bilaspur-HR Delhivery Centre for 5 days.
This has become habit of Bilaspur-HR.
Whenever courier is sent, it is stopped for long time at Bilaspur-HR Delhivery Centre.
Please take appropriate action....
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11 other people found this review helpful
11 found this helpful
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A
Anantha Hyma Sunkara
from Hyderabad, Telangana
Aug 13, 2021
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No customer support

By mistake gave one mobile number wrong on the Package, but i have mentioned 2 number they dnt Even try send to to the other number or check any valid proof of mentioned person or address, i directly dnt buy from the merchant how can i contact, Basic common sense if someone buys from third party how can u contact them.I have lost money and business because of this stupid services
After 1 week o[censored]sless conversations no support only...
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1
1L2O3H4I5T6H7
Aug 12, 2021
Resolved
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Resolved

Not picking up the return product

On the 9th of August, I placed a return request on Ajio and the pickup was assigned to Delhivery. For the following 3 days, I received a message daily that your order will be picked up, but neither of them called nor picked my order. I've called them instead, the delivery guy told that he didn't receive any of my details regarding the return. This is a pathetic service, there isn't even a customer care number for delhivery nor do they respond...
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1 other people found this review helpful
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S
shoaib116
Aug 6, 2021
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Laptop completely broken in transit

Address: Kolkata

One of the most pathetic and ridiculous logistic company ever. I would advise people to avoid sending courier through Dehlivery as much as possible.

I had couriered a laptop from Kolkata to Gurgaon on 14th July and in transit they broke the laptop in pieces. After 10 days of follow up they said they won't pay me anything for the damage. They destroyed my laptop worth 40k and return they denied giving me even a rupee. It is...
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A
amalcz
Aug 5, 2021
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Resolved

Executive unable to reach you

My product reached my nearest facility.it is showing excecutive unable to reach for past 2 days.they dont even calling me....
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A
Anmolpatel2112
Aug 2, 2021
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Lost parcel and didn't get refunded 1000

I booked a parcel on 31/07/2021 on delhivery website which i had to send it to Sriganganagar, Rajasthan to my aunt's home from Bihar Sharif, Bihar. On 02/08/2021 the courier guy came to pick up the order at 9:30am, i gave him the courier.
After 3 hour he called me and told me that he had lost the parcel. I was astonished to know that but couldnt do anything.
He said he that the company will give me only 100 rs as i had entered...
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S
[email protected]
Jul 29, 2021
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Credit Card Not Delivered - AWB - 2858838272510

I was supposed to receive a Credit Card from RBL Bank via Delhivery courier and I got a message saying that the has been delivered on 24th July 2021 around 06:50 PM. However, I have not received any Credit Card from Delhivery and I have raised multiple complaints on the same but there is no response from Delhivery yet.

The strange part is that I haven't got any call from the Delhivery agent to ask for the Delivery Code to...
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R
Rifanizam Khan
Jul 5, 2021
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I want to change pincode in address which was wrong enter by delivery service man

Address: Moh.Manuzai Hindustan Marriage lawn, pincode-242001 ,city- Shahjahapur

My tracking id is[protected].I want to change pincode in addres in this parcel.Due to delhivery service man mistake 1 digit in pincode entered is wrong.
Correct address is Moh.Manuzai Hindustan Marriage lawn, pincode-242001, city- Shahjahapur. Please change it as soon as possible. Because it is in transit state.

Sender contact no [protected]...
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Ã
Úhøk Kümãř
Jul 2, 2021
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Heloo sir Help plz.. 7006432797 Double payment this order Awb 14908456455100 please.... Refund my Payment plz... Check status

Address: Chenani, Ward no 3 anthal chock

Heloo sir
Help plz.. [protected]
Dubal payment this order
Awb [protected] plz... Refend my
Payment plz... ✅Check status...
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2 other people found this review helpful
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S
shiva sainath
Jun 28, 2021
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Product missing in audit

Sir it was saying my package is missing in audit I ordered it on 23rd June and up to now there is no action from your side still it is strucked in Noida.. please help my parcel comes to me..my tracking id is[protected]...
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7 other people found this review helpful
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I
iamPratikD
Jun 15, 2021
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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Address: Hinganghat

Delhivery Tracking ID:[protected]
Realme Ticket No: RLM[protected] .

I sent a parcel from delhivery courier service to Haryana on May 4th, 2021.
today it came for 41 days but still could not reach my parcel at the given address.

Till yesterday whenever I track Delhivery courier using AWB number, then every day the delivery date is increasing. I don't know why my courier is stuck in BIlaspur-HR...
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151 other people found this review helpful
151 found this helpful
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Recent comments

It was finally delivered on Oct 9, 2026 at nearly 9 pm.



The recipient asked the delivery fellow what the reason for the delay was. He said that the person assigned to deliver it refused ...
JD
jd77

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