Delhivery — Misbehaving and Delay in delivery

Address:

Delhi

I have complaint against Delhivery Delivery boy yesterday.
And plz check when package have reached at my destination at 09/08/2022 03:34 PM to deliver
But due to Delivery boy try to gate OTP without Deliver my package to known person/home
I refused to give OTP without delivery
And so on... complaint have registered yesterday
Than today 10/08/2022 It be delivered
But now why showing 12/08/2022 delivery date
Why it is delaying???
And why also Shown *Delay in delivery due to costumer cancelled/refusal* ??