Delhivery — Missing parcel

I have ordered a dress bm fabrics from Agra on on 7th of Oct they deliver by ur courier service. Delivery has shown on 9th of Oct on tracking ID bt in that day they have not deliver . I called ur delivery executive of gel he said parcel has misplaced somewhere they will deliver on next day bt on 9th I had to take a train from gwl to surat in the evening so they said they will deliver on surat address they demand for surat address I sent to him. They said parcel will be deliver within 3 days bt parcel not delivered. I kept calling different different executives o[censored]r company some says today morning thn eve then next morning some time says parcel on the way bt at the end parcel is not delivered me yet