Delhivery — Missing Parcel / Undelivered and Delayed shipment

Website:

www.delhivery.com

We had shipped a courier of 5 boxes of some material to a big company in Sriperumbudur.

After 10 Days, the parcel is still missing and undelivered. We were able to find out eventually that 1 box is in some other branch and 4 boxes is in delivery branch. The delivery branch (Sriperumbudur) are extremely rude and hang up the phone in about 10 seconds saying that they can't help in this regard. They even threaten to block number.

Please help us... we are extremely frustrated.

In any case we will make sure that the BIG company blacklists the Delhivery courier and SPOTON as they are a big customer of them. They might understand the gravity of the situation then. This material is very important to the customer.