Delhivery — My backages are stuck in gurgaon haryana from last 4 days. Delay in shipping

Address:

Custodian Building No 2, Flat No 4, Near Woodland School, Shivpora Sringar

My courier bearing LTL shipment no[protected] and tracking ID[protected] is on hold from last 4 days at Gurgaon Haryana. On the daily basis I am tracking the status of my courier where as there is no further movement. As I m your daily customer so my request to you is that to look into the matter. Why my courier is at hold at same location. I have urgent need of the courier.
Thank you