Delhivery — My courier returned by delhivery bahadurgarh team

AWB[protected]
My shipment was supposed to deliver on 8th March and I was not available on that day.
So I requested team to deliver the same on next day, same I confirmed over IVR as well.
Instead of delivering it to me, they returned it back.
Delhivery team bahadurgarh office Employee named Amrita showed an irresponsible way of working caused my courier return. I requested her to arrange my delivery back. She dropped the call and left a poor and irresponsible impression of whole delhivery team

I request management to arrange my
courier deliver back to me and take suitable action on such irresponsible employees.