Delhivery — No reply/no refund

Hello

1)AWB[protected]

We've received a mail regarding our package which was lost in transit.

This is not the first time that this has happened. We would like a refund atleast of the package.

We've tried to mail a lot of times regarding lost packages but haven't received anything yet.

Everytime you say to raise issue on platform but after doing that we get no response. Such a horrible customer service.

It's saying 89 rs of Shipp would be refunded what about the package value??

2) We paid extra for issuing the package & then also the package was fully damaged not even from invade but also from the outside . the whole box was broken even after it being 5 ply box

AWB[protected] is delivered in damaged condition.

We have written more than 25 mails for these but then also no response till now its been weeks . This is not a joke at all What kind of rubbish stervice is this .

We have screenshots of all mail & pictures attached for proof as well We'll have to go for legal case now .

Extremely disappointed.

Available for call @+91 [protected]
Mail : [protected]@gmail.com
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