Delhivery — No update of Baggage

Address:

20/5, Rabindranagar, Midnapore

1. I have given 6 baggage to transfer from Gurgaon to Kolkata. All Item is picked up from my home on 30th July. 2. On 10th Aug 5 baggages were delivered but 6th one was not.
3. I continuously put query in the app from 4th but to 9th Aug their customer care team doesn't care to respond as everyday it shows that delivery gor delayed.
4. Following that I raised query in twitter on 9th Aug. But there is no fruitful response. Only they are daying that we have forwarded to team and waiting for response.
5. 17 days is passed still the packege is not received.
6. Adding all the relevant snapsnots fir your ready reference.

Please help me in getting my baggage as early as possible because I am really concerned.
AWB No.[protected]
Mobile No. +91-[protected]