Delhivery — Non delivery and rude behaviour by Delivery agent

Address:

Delhivery Gurgaon

Delhivery delivery agent refused to deliver the package despite repeated guidance on the road directions. After 5 minutes, he denied delivery saying he has other products to deliver and i can take it personally from his office. When asked to follow Google maps, he blatantly refused saying he doesn't understand Maps. How can you make someone Delivery agent if he is not professional and untrained and on top of it behaves rudely and tells me to pick it up from his office?

Isn't Delhivery charging fees for door step delivery? Or the customer is supposed to do everything on his behalf? Every other Company is delivering without any problem, only Delhivery agents are showing unnecessary attitude.

Already complained against this on their website and raised ticket, but still no response. Even their Customer care contact number is out of service.