Delhivery — Not delivering not responding

Address:	Bailaha
Website:	www.delhivery.com

It has been weeks since my items have reached the courier service center near my location but they are neither reaching out to me nor they are picking the call. I have in great urgent to use those items.
I am very frustrated and i have spent a great Amount of my time in this matter. Please do whatever asap.
They are not responding in any of there website or social media.