Delhivery — Not delivering product to the address and asking me to change the address and come to the new location to recieve the package

Its been 4 days that my courier is at the nearest hub and it is not yet delivered and they have not yet made even one attempt to deliver it instead they are asking me to change the delivery address and then come to the new location and take the package. Like seriously what the hell is this and is this the service you provide? The awb number is[protected].

This has not happened for the first time it has happened twice before and the service is worst and i feel the delivery guyz cry to come here and fyi there is smooth service of other courier firms its only delhivery that always always gives so much problem and the peopl have immense attitude and ego problem.

Lastly i[censored] are not aiming of providing service then you should blacklist the pincodes u dont wish to deliver the product to.

I expect atleast this some some action will be taken as last two times none was taken.