[Resolved]  Delhivery — Orders getting rescheduled even after estimated delivery date and reaching nearest facility

Tracking shows order is at nearest facility.

Current status on the order from their tracking website is : Order pending as consignee did not respond to verification call

Not sure why the order is getting delayed even after reaching the nearest delhivery facility.

Raised multiple concerns through delhivery support links and no reply. Hope this will make an impact to resolve my issue as orders worth huge amount is at stake here.
And I have option of letting this delay any further.