Delhivery — Package has not been delivered to the location. More than 10 days....

Hi,
Order ID:[protected]
This order is stuck at Manmad for the last 5-6 days and the tracking system is showing the same message every day.
Pickup failed due to Covid Restrictions.
If there were covid restrictions then the system shouldn't have accepted my order in the first place.
There are no options for in-person pickup as well. What am I supposed to do now? This is an urgent delivery and the delay is causing more and more inconvinience.
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