Delhivery — Package hasn't been delivered, no customer support

Address:

Hyderabad

My package that was supposed to arrive on 2nd May is late by a weeks time, the customer support experience is absolutely maddening as it feels like im talking to a wall, there is not specified date as to when the package will arrive, they just keep increasing the date as they like. Such irresponsibility and neglect is just aweful. My package number is #[protected]