Delhivery — Package was not delivered after 5 days

A consignment was booked via online thru Delhivery Deivery services on 09/10/2021. The package was picked up from my home on 10/10/2021. It's not delivered yet . Every time I enquire about the shipment they say they will deliver next day. But they are not delivering the package every day.

Sender's name and address:

S. Balaji

3F, Coralbay Apartment
3rd Seaward Road
Valmiki Nagar
Thiruvanmiyur
Chennai- 600041

Mobile: [protected]

To be delivered to name and address:

Mr. Venugopal Bharadwaj

B903, Akshaya Metropolis
GST Road
SP Koil P.O
Kanchipuram District
TN - 603204

Mobile : [protected]

Tracking no:

AWB #[protected]

I want the parcel returned to me and refunded the money paid - if not delivered.

Kindly do the needful.

Thanks

S Balaji