Delhivery — Parcel in my city but not delivered since 5 days

Address:

Bhiwandi ware house

Hi,

We have been chased you so many times for the update I don't know what's taking you so long to respond the estimated delivery date was 15 April now it came to 18 April but still the I don't see any changes in tracking update sorry to say we have chased you so many times but you people are not even bother to respond or give status we also understand the parcel can be delayed sometimes due to uncontrollable reasons but we can except the status to know our order and yesterday it was showing greater Thane since 15 April it's showing greater Thane then too even after 4 days parcel didn't reached ULHASNAGAR i.e it's destination it hardly takes 1.5hr by road from Thane to ULHASNAGAR we didn't except this kind of services from you people sorry to say if by today we didn't received our order or status we are going to raise a complaint against the organisation.
For your reference
Waybill no :[protected]
LTN no:[protected]
Mobile no :[protected]