Delhivery — Parcel Not Delivered To Given Location

I Ordered A lg 7.5 kg Washing Machine via Amazon on 10.10.2022

The machine reached at delhivery office at sabalgarh Location on 16.10.2022

On the next day 17.10.2022 delhivery delivery staff from sabalgarh office contacted me for delivery of my product

They are saying that the Washing Machine you have ordered has arrived to us if you want the order you have to come kailaras location to recieve the package if you can't able to come we can cancel the order nd also not come to your pahadgarh location...

Then I said I want my order at my pahadgarh location i cannot come to other location to collect the product

The sabalgarh office staff cancelled the package without my permission on 17.10.2022 and returned the package to seller

And i got them to talk to the customer care too then they talked to them and me in a bad manner

Pls see in the matter sooner

If the delhivery can't deliver the product on selected Location pls dont take the order at your booking office ..