Delhivery — Pick up scam

Website:

www.delhivery.com

I had issued a replacement request for one damaged product on Nykaa. The pick up guy was from Delhivery. I told him repeatedly that it is a replacement request for ONE item only. The package had 8 items in it of which one was damaged and I asked replacement for that only but he did not listen and said that he is asked to take all the items that came in the package. I did as he said I was not familiar with nykaa's replacement procedure. This guy took all the items in the package when he was supposed to take one. I sense scam from this. I wish to have my items back. The products were worth Rs 1500 total. I request to please look into it and return my items please.