Delhivery — Pickup cancelled by agent on its own

Website:

www.delhivery.com

Product Pickup cancelled by agent on its own without waiting for response from my side. Agent couldnt find my address even when House Number, with Area pincode and proper location was clearly mentioned. He called me but due to unavoidable reasons I couldn't pick up his call. He immediately cancelled my pickup. I called him after 20 minutes and he said he has cancelled my pickup. He didnot wait for even half an hour. He was so rude and unprofessional. My refund is due bcz of this pickup. Worst service from Delhivery.
AWB[protected]
Phn no of agent: +[protected]