Delhivery — Pickup is not done

Address:

A 90 AYODHYA MARG HANUMAN NAGAR VAISHALI NAGAR

I have been shipping with delivery for the past 3 months in a B2B relationship, and in these months I was sure of one thing that their ground teams hold no respect for the company policies and everyone act as individual owners, and I have to spend many hours of my day in the pursuit of emailing them about their errors rather than focusing it on my business to promote growth but now they are not even replying to my mail and not even picking up my shipments which to be done on time is the most crucial thing in my business. They have ignored my pickup request for 2 days straight after a holiday of 2 days which concludes 4 days of no business and only accumulating daily fixed expenditure

Guys, I have frozen the growth of my business by choosing them but do not repeat the same