Delhivery — Pixel led lights from https://pixelledlights.com/

I ordered some electronic items from https://pixelledlights.com/ on 07/10/2022. The shipment was picked up by delhivery on the same day from Jhalawar Rajasthan as per Delhivery tracking. The estimated delivery date to Pune was 12/10/2022, which is today. Still the shipment is not moving. It’s still at Jhalawar the origin city with Delhivery people. I need the goods at the earliest, as the goods won’t be of any use after this time. I have even raised the query with delhivery so many times but no body seems to be bothered. Please help.

My shipment details:
AWB #[protected]
Delhivery

Regards,
Umang Shandilaya
[protected]
[protected]@gmail.com