Delhivery — Product is returned and there is no way to contact

Hi, We ordered a product online. It was dispatched but the tracking details was not updated properly online. But suddenly when we check the status was returned. There is no contact details or working customer care no(even mentioned in this site also not working). So we travelled more than 30 kms and found the parcel in delhivery courier office. But they resisted to give the parcel since the status is returned.

AWB No: [protected]

Now our supplier is asking for the return charges and shipping charge to dispatch again which costs around 400 rupees.

Very worst service I found till date.

Sent mail to all the available delhivery mail ids, contacted nearest branch but we are not able to get the parcel. After 2 days till now status also not updated online. So we dont know where is the parcel now.

Please call me on [protected]/[protected] and deliver me the parcel asap