Delhivery — Product mission

Address:Mumbai

I have a disgusting experience with delhivery courier these people do not have any track of what they are doing there have been orders which they deliver to wrong address without checking the booking address or address on the packet o had to literally redirect the courier at my cost for 2 courier without any support from the liacal branch or customer support now I have a bigger problem they are showing courier number[protected] as delivered on 2 Aug but this is still not delivered now I have written atleast 15 mails to the customer support guy Ali Abbas but no revert is coming moreover after telling the delhivery guy again and again I got the cobra Cr person of Wadala branch manager Arjun who referred the local cluster manager of Zirakpur Deepika she said she will update me tomorrow and I can coordinate with her colleagues Mukul who never picks up the phone also I am mentioning the number of these people so that a strict action can be taken against them

Deepika[protected] she said she will update me tomorrow and since morning she is not taking my call or replying to msg
Mukul[protected] this guy is team member of Deepika who was supposed to help me he is not picking up the phone only
Arjun[protected] he referred the case to Deepika
I am surprised how come these people don’t have a call centre number nor any TAT tracking of the mails sent
Hoping recovery of my hard earned money
Was this information helpful?
No (0)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3744
    Pending
    0
    Resolved
    514
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information