Delhivery — Product not delivered , stuck at Bangalore Delhivery facility since 5 days

Address:

Gurgaon

I had placed an order to transfer my goods from Bangalore to Faizabad with order ID: AWB[protected].
Due to some issue that was never confirmed, I was not able to receive my order at Faizabad and the goods are returned to Bangalore.
For the past 5 days, my goods are stuck in Bangalore and no one is sending them back to my address.
My experience with Delhivery has been exhausting as they don't provide any contact number and do not even respond to complaints on app or mail.
Please help me here/