[Resolved] Delhivery — Product Return

Sri Naveen Dasari

Sep 5, 2022

Address:

Hyderabad

My AWB number is[protected], they have picked the product from Hyderabad at my residence and to deliver the same product with in the city to Amazon, they took 5 days and from 29th onwards I am asking them to return the product if its not picked up by Amazon and til date they have not returned the product.

1) There is no customer service to speak and they capture on their website that they don't want to share the numbers of the Delivery Agents to have a smooth delivery.

2) No toll free & False Status Updates.

Kindly do the needful.

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Sep 6, 2022

Complaint marked as Resolved

1. No one has called me after raising the complaint. 2.As a part of their delayed process, product was returned back. 3. After my complaint in this portal, I observed even my product was removed from return tracking, unsure whether this is an impact of raising a concern over here. 4.Customer care told that there is no way to send an email or call them.

Delhivery customer support has been notified about the posted complaint.