Delhivery — Product status not updating and no reply from customer service

There is no response from the customer service side no matter how many complaints we raise . And the worse part is there is no way to contact them . They don’t want to reply or they are being given very high salaries so they eat and sleep at stores . Product reached the delivery location a week earlier and from then each day the in transit is changing to the next date day by day . It has been a week . Such unprofessional platform . Highly not recommended.
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