Delhivery — Products Damaged and missing by company | |
Sub.: Complaint for damaged product received – Through Delhivery Courier Dear Sir/Madam, I had Sent products from your company (Delhivery) a few days back. However, I am shocked to have received the products today in somehow corner side damaged form. Unfortunately, after the products were delivered and when I opened the delivery package for checking the products inside, I found that some of sides of product broken even part of ply is cracked. Also I didn’t receive my full consignment Glass of sofa table is missing and also I received only one side table of bed box and one table is missing. I informed so many times to the guy I sent the courier from Delhi. His number is “ [protected]” He said will sent in a day or two he missed from his side and will try to deliver same message I am getting from more than two months even today I didn’t received my missing items two. Then at last I am filing complaint even I sent mail to Delhivery partner 100 times they also not taking it seriously and there is no contact number to contact them only I can sent mail to them. They also providing same reply “ Dear Vipan, apologies for not meeting your expectation. However, we want to inform you that the team is working on the raised issue keeping it on the highest priority, and will try to resolve it at the earliest. Thanks “but my issue is still pending. Please note my order details as follows for your kind reference: Order Id of product is “EK362” I have kept the goods in the same form as they were received. The same message is given to your representative or courier person. I would request you to kindly attend to my complaint on urgently basis. Thanking you in anticipation. Sincerely, Vipan Kumar Was this information helpful? | |
Delhivery customer support has been notified about the posted complaint. | |
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