Delhivery — Regarding Employee's Careless Behaviour

There is a package of mine in the Hub which was in ETUKURU ROARD, GUNTUR, AP., So the package was in delivery location but was not updated any status. I was going out of state for 3 days, so i went to the Hub to collect the package and the Employee (VENIGALLA. KOTESWARARAO) regretted to give the package and was telling in a wrong method which i had enquired the correct process from another branch of your company. So if was telling that your employee Mr.V.Koteswararao has misbehaved with me by using unparliamentary words. And still I haven't received my package . Whenever I contact him he was telling "I haven't gone to the Hub. So I didn't give you package". And now he completely blocked my mobile number because of i was contacting him. I will take severe action on him if i haven't delivered my package tomorrow. And his mobile number ([protected]). Your company was giving free salary ro him without doing his work and sitting in home.