Delhivery — Rude "Delhivery" executive denied doorstep delivery

MY DELIHIVERY tracking id is[protected]. As i went through gall bladder removal surgery couple of weeks back, i requested him to make a doorstep delivery. almost every delivery through courier services are doorstep delivery. he denied to do that with extreme verbal slur and threatened to cancel the product if i dont go to his location to pick up the product. I had to travel to his location to collect my product. even that time he misbehaved with rough manners and told me that "delhivery" doesn't provide doorstep delivery. please do take neccesary actions!