Delhivery — Shipment delay

Address:

Pokhrayan pin 209115

Respected Sir/Madam

I am sachin singh mobile [protected]. I have book a courier by flipcart no[protected]. from today 13 days over package display same location but didn't deliver to me when i talked to Manager of pokhrayan branch nitin sharma ( he told me name) mobile no [protected] he said the courier has been returned reason he don't know.i have many examples but this is live you can track it
Every time courier has been delayed by pokhrayan branch for more than 1 week
I just want to know at this type of coustomer service how can you maintain coustomer faith.

I don't want cancel or return please provide same product.

With regard
Sachin Singh
[protected]