Delhivery — Shipment lost by delhivery Tracking no.[protected]

Address:

Plot 5, Sector 44, Gurugram, Haryana - 122002

Hi,

I am Abhishek Gupta booked a shipment on 5th Dec 2021 from delhivery.com to Nagaland from Kolkata tracking no.[protected]. I have raised multiple complaints through mail but no one is replying every time they are saying shipment is untraceable kindly wait for 48hrs 25days already crossed and it was having Christmas caps.
Package value is around Rs.5000 need full refund.