Delhivery — Shipment not delivered from DHEER FRANCHISE

Tracking ID/AWB - [protected], was supposed to receive the shipment for a T-shirt delivery from DHEER FRANCHISE from Delhivery courier service but the shipment was not delivered for some reason, now I am unable to track the shipment from Delhivery's website and there is no contact information available for me to reach out to them. I am raising a complaint here in the hope that it gets resolved quickly.
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