[Resolved] Delhivery / Ssn Logistics — Abused by delivery person | |
I have placed an order a few days ago and I was called by an "abusive" delivery guy Umesh, contact : [protected] to deliver on 30/06/2020. The delivery guy called me and said he is at my home, I asked him that i will collect the order myself as I wasnt at home at that time. He disconnected the call without saying anything but called twice 15 minutes later which i did not check. A little later I called him to ask where he was and he said he was at the office, I asked if he could deliver today itsel[censored]psettingly and he started abusing me in Telugu saying that he called me but i didnt lift. He said i should check my phone and spoke ill of my family members. He said he will rape my mother and sister. This is such unacceptable attitude from anyone let alone a delivery person who is supposed to be customer friendly. I am waiting for a reply from the company, i haven't recieved anything as of yet Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. Verified Support Jul 03, 2020 Delhivery Customer Care's response Hi, sincere apologies for the trouble and thank you for bringing this to our notice. Delhivery has a zero-tolerance policy on misconduct, and the same will be looked into at utmost priority. Request you to please share the AWB number with us so that we can help you out.
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