[Resolved]  Delhivery / Ssn Logistics — Boat earphone

I had claimed warranty on boat earphone about 2 month ago and product picked up by their courier partner delhivery and after replacement it has to be delivered to same address. When product reached destination city they sent message about product being delivered on 15 july and by the end of the day they changed product delivery status to
"order cancelled by customer" and denied to deliver it.
Tracking id[protected]
Order id [protected]-1149083
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Aug 8, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2020
Delhivery Customer Care's response
Hi,

We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

Thanks & Regards,
Team Delhivery
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