[Resolved] Delhivery / Ssn Logistics — delhivery / ssn logistics - worst delivery service by delhivery team | |
Hi all, Last three days i'm contacting the delhivery customer care for one of my package not got deliver to me by delivery boy. Tracking number:[protected] The courier boy called me and informed on 17th-april-2019 afternoon about he have total number of 80 packages in his hand and he will not able to delivery at this time may be in evening. But suddenly i received sms about the courier will be deliver to you only after 3 days after 20-april-2019 as per customer request. I haven't informed him about to do delay delivery. But he and hist delhivery team have taking decision on their own. Really frustrated by the delhivery guys. I have called customer support daily and asked for update every time they have telling wait for 24 hours and we will call back you. But really no call back and no more progress. Guys i really telling don't use this courier service its one of the worst courier server i have ever seen. Was this information helpful? | |
May 25, 2019 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 Delhivery Customer Care's response Hi, We sincerely apologize for the prolonged delay and the remark updated on our system that doesn't have your consent. We have escalated the issue to the concerned team and assure you that delivery of your shipment will be done at the earliest. Thanks & Regards, Team Delhivery | |
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