Delhivery / Ssn Logistics — delivery delay by delhivery

Dear sir,

I have sent my product on 26 june 2020, from noida to bihar samastipur by delhivery. Delhivery was committed to deliver within 5 days of the pick up date.
But i didn't not receive my product till now (It has almost completed 1 month and 2 days). I have sent more than 10 times mail to delhivery support team, but they are helpless.
Kindly help me for this, i shall be obliged for you.
Worth of my product is 16, 000/-
Awb[protected]
Order id - o[protected]
Reg. Mob no - [protected]

Thanks and regards
Saiyad ali