[Resolved]  Delhivery / Ssn Logistics — fake company, fraud poc(point of contact), fake delivery attempts to take fraud charges...

Address:	Surat, Gujarat, 395003
Website:	www.delhivery.com

Hi, i am owner of nardevfashion.com, send my orders via delhivery pvt ltd.
I was given poc (Point of contact) for any query arise when shipment going for delivery and all other query related to courier.

Mostly in delhivery, courier boys are doing fake delivery attempts and return order (Not deliver to customer). Customer doing many complaints to us for delivery and we send it to my poc (Point of contact) for solution and delivery.
But i had very bad experience that, poc (Point of contact) from delivery are also just wasting my time and not doing solution of query arise.in some cases they blame us even after too many fake delivery attempts proof and call recording provied to them.

Total 3 poc was given to us. But all poc just wasting time. My second and third poc even don't reply any email if not solved by first poc. I was told to contact second and third poc for non solution from first poc. But they also didnt responding.

Even i call customer care and send email to customer care regarding it. But they are repeating to contact your poc. And poc not responding..

As and website owner, i never suggest anyone business entity to open account in delhivery and send shipment to delhivery, it will be loss for company because of too many fake returns and non solution of complaints.