[Resolved] Delhivery / Ssn Logistics — false comments - unethical and unprofessional comments - awb no. :[protected]

jyoti.pwt

from Mumbai, Maharashtra

Address:

Thane, Thane, Maharashtra, 401107

I had ordered a laptop which was couried by delhivery (Awb no. :[protected]. There was absolutely no communication from your executive side for delivering laptop. My mobile is on and absolutely reachable. And address is also very simple and traceable.
Comments updated in not delivered is that i was not reachable which is absolutely false. And i’m very serious to escalate this matter to customer forum and legal department as information put in comments is absolutely false. It is not acceptable. The consignee is available still your delivery executive is misguiding by putting incorrect information. There was no attempt of delivery on monday, 6th may 19 nor on tuesday, 7th may 19.
We are not sure about delivery of this laptop is happening or not. Also company is unethical and unprofessional with no service attitude.

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Jun 8, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

Delhivery Customer Care's response Hi,

We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

Thanks & Regards,
Team Delhivery

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I don't get the iPhone in the box there is 2 watches in the box so I request to give my refund to mi

Aru Jambuka

from Eluru, Andhra Pradesh

Delhivery is tieing up with the fake product sellers nd they are not responding about product deliverd to the customer's...so...plz don't accept parcel by paying advance money...they are cheating us...