[Resolved] Delhivery / Ssn Logistics — fraud case jointly with a fake company nattashi | |
The delhivery courier company is cheating people with advertising a fake online clothing material company named "nattashi". They are offering various designer clothes on internet & after booking all material delivery is by this courier only (I have some of tracking details). They are not supporting on call whoever booked on nattashi. The address of courier company branch mentioned at silvassa location is also fake, there is medical shop on same location.
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Complaint marked as Resolved Feb 28, 2019 Complaint Status[Jan 27, 2019] Delhivery customer support has been notified about the posted complaint. Verified Support Delhivery Customer Care's response Jan 28, 2019 Hi, Delhivery being a logistic partner of your merchant, doesn't advertise with regards to product on any platform. Being a logistic partner we do not have the authority to validate the product quality and in case if you are not satisfied with the product, then please contact your merchant for any return / refund related query. Please do contact us, if we have missed in addressing any of your query. Thanks & Regards, Team Delhivery | |
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Customer satisfaction rating
34%
Complaints
831
Pending
55
Resolved
257
+91 12 4671 9500
+91 12 4471 8919
Plot 5, Sector 44, Gurugram, Haryana, India - 122002
It is questionable if they can not provide the fraud merchant information.