[Resolved] Delhivery / Ssn Logistics — got a different, malfunctioning product

 
1 Review
Beodanpura Karol Bagh,Delhi, Beodanpura Karol Bagh,delhi, India
 Gouthamprabhu on Jun 3, 2019
Hi,
I want a refund of aproduct i recieved
I ordered a ahifi wireless earbuds
With 100 hours playtime ambient mode, bluetooth 5, noise cancellation, waterproof
Of rs.1999
Tracking id[protected]
I got a i 7s tws bluetooth
Which is malfunctioning.. I want a refund or a replacement of the original product which i ordered.. Please take actions fast
Complaint marked as Resolved Jul 6, 2019

Complaint Status


[Jun 03, 2019] Delhivery / SSN Logistics customer support has been notified about the posted complaint.
Verified Support
Delhivery / SSN Logistics Customer Care's response, Jun 04, 2019
Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery
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    Delhivery / Ssn Logistics - got a different, malfunctioning product