Delhivery / Ssn Logistics — H&M package not delivered yet rupees 1299 credited from account

Address:

176/A/2 S.C Chatterjee street,Konnagar. Pin code-712235

My package was scheduled to be delivered on the 20th July Where I was asked by the delivery agent to make the payment through UPI and rupees 1299 was credited from my bank account yet delhivery showed the transaction to have failed. I want an immediate action regarding my refund from delhivery. I am attaching my bank statement showing the amount credited from my bank account to delhivery as way of proof and also the screenshot of the waybill number that showed the transaction to have failed even after the money had been credited from my account. I firmly request delhivery to respond to my complaint within 24 hours at the maximum.