[Resolved] Delhivery / Ssn Logistics — late delivery and unprofessional behavior of courier service man

[email protected]

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226003

My tracking id[protected] is this.
My product to be delivered on 27jan 2019 i waited for it whole day long
As no contact number of the delivery person available
Delivery person contacted me at 18: 40 i insisted to deliver soon as i need it urgent as it was to be given to someone as gift.
Delivery person said to deliver it 20-22 mins, i said ok but try fast.
At 20:30 i contacted him again n he started making excuses n said u said dont come n all fake excuses
Ultimately the delivery man came at 21:05 i denied to take this as it is of no use
Now after tracking my order again i find that it is said by me to delay delivery now it is to be delivered on 28 jan 2019
How unprofessional attitude is this
N no correct information about the status of customer response.

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Mar 1, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will definitely work on the gap shared by you.

Thanks & Regards,
Team Delhivery