Delhivery / Ssn Logistics — lost package at himachal

Delhivery has lost a package for the second time. This time in nalagarh. As per the delhivery office in nalagarh, the delhivery staff sent it back to the panchkula hub by mistake and now they are not able to trace it at the hub.

I have been asking delhivery team, but they have no reply and are also not able to locate the package.

The customer representative is not accepting my calls and i have no where to go.