Delhivery / Ssn Logistics — missing item in packet.

Address:

Kottayam, Kerala, 686012

I had purchased a shoe rack from ikea hydrebad on 18 oct 2018. It is well packed. We had given for parcel xpeed logistics inside ikea. They told us it will delivered the goods within 5 days. We didnt received the material on time. When we are calling them they told us that it is missing in aluva kerala. We had received the material on november 1 st. It is not well packed. It is packed with other cartons. And we had reported to the kottayam office. When we opened the parcel inside the parcel there is only some planks. The fitting item such as screws boards inside shelf all are missing. We think that it is mis delivered and they had repacked the item and delivered to us. So please make an urgent attempt to track the missing item.
I am waiting for your earliest message