[Resolved] Delhivery / Ssn Logistics — mobile phone delivery | |||
My waybill no is[protected] Since oct 12th my item is lying in hyderabad, hardly 2 kms from my house., No contact number exists, even to pickup delivery. Toll free number is ivrs and automated to be specific, web site doesnt have proper customer support. ; I cannot understand why the item is being hovered around here and there, item was to be delivered yesterday according to delhivery whatsapp msgs (Whatsapp msg delivrey dates keep changing as per currrent date), Keeping everything aside, delhivery doesnt have a proper customer care to take care of and answer the customers request, they have switched on the ivrs which keeps going and going... Never connecting to customer service. If connected, i could have picked up the parcel from their centres, but i could not just contact them to convey the same. Was this information helpful? | |||
Nov 19, 2019 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. Verified Support Oct 18, 2019 Delhivery Customer Care's response Hi, Apologies for the delay and inconvenience. Hope you have received the shipment. Thanks. Team Delhivery | |||
2 Comments | |||
Comments
I orderd i phone 7 plus but i get clone . i lost 17000 money pls help.i realy helpless my parents will scold me
Reply
It's been 4 days since my order reached its destination city and still I haven't received it. Instead it shows failed delivery. There was no delivery attempt made.pathetic service. I tried calling customer care but their number is always unreachable. This kind o[censored]nprofessional behaviour is unacceptable. I will never use their services again. !!!
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